Yodel is the effective solution that saves you and your callers valuable time.
No more unknown callers
Leverage call screening to know your customers' intent
Let your team collaborate on calls
Transfer calls and pass along caller information quickly
Create custom groups
Use Ring Groups to notify everyone in a customizable group
Always stay on top of your team's performance
Tag calls and transcripts to keep track of relevant information
Director of Concierge, Blueboard
Yodel has been a partner to us since day 1. As our Concierge Team has scaled over the years, so has Yodel's product. They've supported us in building meaningful relationships with our Recipients, which is part of our team's mission.
Yodel provides the possibility for our remote team to be available via a single phone number where everyone can take calls as they come in. The phone is a very important support channel for us and Yodel provides the bridge to Slack (our communications hub). We especially rely on the voice recording of incoming calls, to quickly route calls to the correct department.
We had previously tried another internet-based phone system, but had a lot of problems with it, to the point we almost gave up on the idea. There were tons of issues with the main one being the phone quality, which as a phone system is crucial. We were looking for something that works, and can help to support our sales team. Yodel does exactly that, and we really rely on their ability to integrate to Slack and Salesforce. We can help customers all over the globe who just signed up for our service, without any issues or delays.
Ready to supercharge your phone system? Enjoy your 14 day free trial!