Voicemail transcription for business is a feature that converts your audio file voicemails to readable text. Yodel is able to listen to your messages, and automatically transcribe them for you. This gives you access to the important information in voicemails left by your callers, even when you can’t listen to the audio files. You can also easily search through the text files, to help you keep track of important information.
Yodel’s virtual phone system utilizes intelligent language processing to be able to take the audio files and convert them into a text file. This feature is just one of the ways Yodel is able to equip your business with next-generation technology, in an easy-to-use system.
With Yodel, it is easy to get started with voicemail transcriptions. With transcripts available in over 30 different languages, this powerful tool can be made readily available. Once you have started your free trial and have set up your business phone account, simply follow these easy steps:
Get more out of your phone system with Yodel. Our virtual phone system is easy to implement and use, helping your team see the benefits right from the start.
Interactive Voice Response IVR:
Start your contact center process by routing callers based on what they are saying, instead of selecting numbers from a menu.
Call Collaboration: Collaborate with your team on calls by sharing notes in real-time, utilizing conference calls, and using call whispering to share relevant information with teammates.
Access your business phone from your cell phone anywhere with apps available for both iPhones and Androids. You can also take advantage of tablet and desktop applications!
Automatically have callers added to the queue when live agents aren’t available. Customize your queue settings to fit your team best.
Yodel gives you access to the best possible call quality by working with trusted local carriers around the globe.
Integrations Made Easy:
Integrate your phone system into tools your business is already using, such as Slack, SaaS tools, CRM software, and more.
Make sure that your callers always know when your team is available by setting up office hours that notify incoming callers.
Yodel has been a partner to us since day 1. As our Concierge Team has scaled over the years, so has Yodel's product. They've supported us in building meaningful relationships with our Recipients, which is part of our team's mission.