Ultimate Software Solution for a Virtual Call Center

Yodel is the cloud based virtual call center software that can help your business improve customer interactions, increase efficiency, and enable flexible working.

  • Free trial

  • No credit card needed

  • Cancel anytime

Yodel Apps on Macbook and iPhone

Trusted by thousands of companies

Doordash
Statamic
NBC Universal
Swat.io
Zeit Online
Meisterlabs

There is no need to tie your business phone system to one physical location when instead you could take advantage of a virtual call center. All you need is an internet connection to get started today with our free trial!

Deliver Amazing Customer Experience

Start delivering better customer service with something as simple as switching your phone system.

Intelligent IVR

Route your callers based on what they are saying in real-time, eliminating tedious menu options.

Intelligent IVR
Intelligent IVR

Call Screening

Yodel is able to answer your calls and transcribe caller intent, helping your team know who is calling and why.

Contact Synchronization

Quickly sync contacts from other lists and platforms, enabling a seamless transition and continued use.

Call Conferencing

Collaborate with your team through call conferencing features, including call whispering, ring groups, and more.

Forward to Phone

Transfer a call to your mobile device to easily take your calls with you, wherever you are going.

Call Monitoring

Easily view information about all active calls, helping your team stay on the same page.

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Small Business, Big Benefits

Create your virtual call center in just 5 minutes

  1. Create Your Trial Account And Receive A Phone Number

    Easily filter to find specific area codes and countries. With 70 different countries to choose from, you will be able to find a number that fits your business needs.

  2. Invite Your Team Members And Assign Roles

    Designate Admin, Member, and Guest roles to help your team have access to everything they need.

  3. Make And Receive Calls

    Take advantage of our Slack integration, or use our Web, Desktop, or Mobile apps! With plenty of options, your team can choose the system that works best for them!

  4. Track And Record Calls

    Use features such as call logs, and reports to monitor your call data.

Get a local phone number for your business

Access local phone numbers with Yodel! Easily select from over 100 countries to find the area code that best fits your business needs. When you make outgoing phone calls, your international phone number will be displayed to your customers!

Empower your team

  • Easy Configuration: There’s no need to take time away from your business or your callers with Yodel’s easy implementation. Get your phone system up and running in minutes!
  • Access Unbeatable Call Quality: Yodel works with trusted local carriers all over the globe in order to guarantee the best possible connection for your phone communication.
  • Compatible with However Your Team Works: Yodel is the system that gives you the ability to use hardware SIP phones, mobile devices, computers, or any combination of devices. Giving your team the option to work how they want to.
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Seamlessly Integrate into Tools Your Team Loves

Get more from your phone system by integrating Yodel into software that your team can’t live without. Streamline your business processes by combining Yodel with your CRM software, SaaS tools, and more.

  • Slack: If your team lives in Slack, you will love adding your phone communication to one centralized location.
  • Drift: Integrating your phone system with Drift lets you start voice calls directly in the Drift chat, without needing a phone number.
  • Zapier: Connect Yodel to over 1000 different apps that you may be already using by integrating into Zapier.
  • Integromat: Automate your workflow even further by connecting your business cloud phone service, with Integromat.

And many more! Check out our integrations for Dialogflow, QnA Maker, and take advantage of our custom webhooks!

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Explore more features:

  • Business Text Messaging

    Business Text Messaging
    SMS in Slack with Yodel integration

  • Canned Responses

  • Voicemail and Call Transcriptions

    Call Transcirption

  • Mobile and Desktop App

  • Office Hours

FAQs

  • Yodel Trial Basics
    • Get started with a free trial today! No credit card is needed, and you can cancel at any time. This 14-day free trial is designed to let you test out how Yodel can help your small business, right from the start.
  • Getting a Yodel Business Number
    • Our easy onboarding process includes receiving a Yodel phone number. With 70 different country codes to choose from, you can find a number that fits your business needs.
  • Yodel Apps
    • Easily take business calls wherever you are, by connecting with the Yodel apps! Apps are available across iPhone, Android, Windows, and macOS helping you do business, wherever you are.
  • SIP Support for Hardware Phones
    • If taking calls on a hardware phone works best for your team, then you’re in luck! Yodel can be connected with traditional phones, giving your team the option to take calls the way they want to.

Explore more Yodel features with 14-day trial

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“Yodel has been a partner to us since day 1. As our Concierge Team has scaled over the years, so has Yodel's product. They've supported us in building meaningful relationships with our Recipients, which is part of our team's mission.”

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