What is a VoIP Number for Virtual Call Center?

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What is a VoIP Number for Virtual Call Center?

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There is no need to tie your business phone system to one physical location when instead you could take advantage of a virtual call center. All you need is an internet connection to get started today with our free trial!

Everything You Need to Know About VoIP

VoIP, also known as Voice over Internet Protocol, is a virtual phone system. A Virtual Phone System is an internet-based system that no longer requires old fashioned telephone wires to be operated. Instead, these systems use the latest technology to transmit your voice over the internet.

It can be helpful to understand why these solutions are seen as such a good investment for the modern business team. A part of what makes these phone systems so beneficial is the technology behind them.

The technology behind a virtual phone:

Instead of relying on the antiquated phone lines, aka those copper wires that were installed decades ago, your phone is able to send and receive voice signals over the internet. The process can be broken down into a few steps:

  1. Your cloud phone system picking up your voice signals
  2. Those voice signals being compressed into data packets
  3. The data packets are then sent over the internet to the user on the other end
  4. Your data packets are then decompressed back into voice signals for the user on the other end of the phone to hear

This process is done instantaneously. There is no delay between voice signals from a VoIP system and voice signals from telephone wires. That means you won’t experience any lags in the call or awkward pauses.

This technology is not detectable to users on either end, outside of providing a crystal clear voice communication experience. There is also no difference in the operation of these phone systems. For callers on either end, making a call will be as simple as it always has been.

Ready to supercharge your phone system?
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Deliver Amazing Customer Experience

Start delivering better customer service with something as simple as switching your phone system.

Intelligent IVR

Route your callers based on what they are saying in real-time, eliminating tedious menu options.

Call Screening

Yodel is able to answer your calls and transcribe caller intent, helping your team know who is calling and why.

Text Messages

Send your callers a text (SMS) from your virtual business phone number

Canned Responses

Create customizable messages to your callers that you can send to them, even when you can’t answer the call
Intelligent IVR

And 50+ more features available for you with Yodel:

Contact Synchronization

Quickly sync contacts from other lists and platforms, enabling a seamless transition and continued use.

Call Conferencing

Collaborate with your team through call conferencing features, including call whispering, ring groups, and more.

Forward to Phone

Transfer a call to your mobile device to easily take your calls with you, wherever you are going.

Learn more about the features available with Yodel

Small Business, Big Benefits

Create your virtual call center in just 5 minutes

  1. Create Your Trial Account And Receive A Phone Number

    Easily filter to find specific area codes and countries. With 70 different countries to choose from, you will be able to find a number that fits your business needs.

  2. Invite Your Team Members And Assign Roles

    Designate Admin, Member, and Guest roles to help your team have access to everything they need.

  3. Make And Receive Calls

    Take advantage of our Slack integration, or use our Web, Desktop, or Mobile apps! With plenty of options, your team can choose the system that works best for them!

  4. Track And Record Calls

    Use features such as call logs, and reports to monitor your call data.

Get a local phone number for your business

Access local phone numbers with Yodel! Easily select from over 100 countries to find the area code that best fits your business needs. When you make outgoing phone calls, your international phone number will be displayed to your customers!

Empower your team

  • Easy Configuration: There’s no need to take time away from your business or your callers with Yodel’s easy implementation. Get your phone system up and running in minutes!
  • Access Unbeatable Call Quality: Yodel works with trusted local carriers all over the globe in order to guarantee the best possible connection for your phone communication.
  • Compatible with However Your Team Works: Yodel is the system that gives you the ability to use hardware SIP phones, mobile devices, computers, or any combination of devices. Giving your team the option to work how they want to.

Seamlessly Integrate into Tools Your Team Loves

Get more from your phone system by integrating Yodel into software that your team can’t live without. Streamline your business processes by combining Yodel with your CRM software, SaaS tools, and more.
HubSpot Business Phone System Integration with Yodel
HubSpot
Yodel — Business Phone System with Intercom Integration
Intercom
Yodel — Slack Phone System with VoIP and SIP Integration
Slack
Yodel — Zendesk Phone System Integration with Yodel
Zendesk

  • Slack: If your team lives in Slack, you will love adding your phone communication to one centralized location.
  • Drift: Integrating your phone system with Drift lets you start voice calls directly in the Drift chat, without needing a phone number.
  • Zapier: Connect Yodel to over 1000 different apps that you may be already using by integrating into Zapier.
  • Integromat: Automate your workflow even further by connecting your business cloud phone service, with Integromat.

And many more! Check out our integrations for Dialogflow, QnA Maker, and take advantage of our custom webhooks!

Testimonials

Jenny Encheagaray
Jenny Encheagaray
Director of Concierge, Blueboard
Christopher Supnig
Christopher Supnig
Co-founder, appointmed
Tom Winter
Tom Winter
Co-Founder, Devskiller
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Yodel has been a partner to us since day 1. As our Concierge Team has scaled over the years, so has Yodel's product. They've supported us in building meaningful relationships with our Recipients, which is part of our team's mission.

Explore more Yodel features with 14-day trial

FAQs

Yodel Trial Basics

Get started with a free trial today! No credit card is needed, and you can cancel at any time. This 14-day free trial is designed to let you test out how Yodel can help your small business, right from the start.

Getting a Yodel Business Number

Our easy onboarding process includes receiving a Yodel phone number. With 70 different country codes to choose from, you can find a number that fits your business needs.

Yodel Apps

Easily take business calls wherever you are, by connecting with the Yodel apps! Apps are available across iPhone, Android, Windows, and macOS helping you do business, wherever you are.

SIP Support for Hardware Phones

If taking calls on a hardware phone works best for your team, then you’re in luck! Yodel can be connected with traditional phones, giving your team the option to take calls the way they want to.

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