The little things can go a long way when it comes to improving your business phone communication. Yodel’s phone system gives you access to customizable music on hold that best fits your business style. Whether you would like an informational combination of music and a message, calming music, or an upbeat tune, you will be able to show your callers your business’ personality even before their call is addressed.
Your hold audio content can do more than convey your business’ personality. With music on hold, your business can see the following benefits:
Whether you use your hold audio content for music, a message, or a combination of the two you will be able to keep your callers on hold more engaged than they would be without it. This leads to a reduced number of hang-ups while on hold.
If you choose to take advantage of a message on hold, you are able to send your customers important messages while they wait. Whether that is a product update, changing business hours, or anything else, you can take this time to keep your customers in the loop.
Rushing from one call to the next can lead to employee burnout, careless mistakes, and less than effective phone communication. Knowing that your callers will be receiving important messages or just listening to pleasant music on hold can give your employees time to take a breath before jumping on the next call.
Take advantage of music on hold from the start!
With Yodel you will have access to a robust business phone system that is easy for your whole team to use.
The technological advantage
Yodel can equip your team with a powerful cloud-based phone system that gives you access to next generation features that can increase your productivity, efficiency, flexibility, and accessibility.
Your customizable phone system
Why invest in a system if it can’t do it all? From text messaging capabilities, to integrating into the tools your team loves, Yodel is the full service, user friendly solution that you have been looking for.
Excellent customer support since day one
We pride ourselves on our ability to help our customers excel. With live chat support, continuous options for onboarding and training calls, and a responsive customer service team we make sure that your team is set up to succeed with Yodel.
Smart automation features
Auto attendants are great for businesses of all sizes who are looking to add the benefits of a receptionist without increasing their team size. Yodel’s smart automation features help your team deliver higher quality phone communications by automating portions of the call experience such as finding out caller intent, intelligent routing, and more.
A system you and your callers can trust
With GDPR compliant standards, Yodel is always up to date with the latest global communication policies. Yodel also works with a global network of trusted carriers to ensure high quality service.
Unified communications possibilities
Take advantage of our integration options to centralize your phone communication with the tools your team already loves to use. Streamline your communication and create a more efficient workflow with Yodel.
Create Your Trial Account And Receive A Phone Number
Easily filter to find specific area codes and countries. With 70 different countries to choose from, you will be able to find a number that fits your business needs.
Invite Your Team Members And Assign Roles
Designate Admin, Member, and Guest roles to help your team have access to everything they need.
Make And Receive Calls
Take advantage of our Slack integration, or use our Web, Desktop, or Mobile apps! With plenty of options, your team can choose the system that works best for them!
Track And Record Calls
Use features such as call logs, and reports to monitor your call data.
Yodel has been a partner to us since day 1. As our Concierge Team has scaled over the years, so has Yodel's product. They've supported us in building meaningful relationships with our Recipients, which is part of our team's mission.
