One of the benefits of using Slack is the ability to centralize your business processes.
If Slack has been integrated into the rest of your workflow, why should your business phone communication be the exception? Yodel has been designed to integrate seamlessly into Slack, creating an efficient phone communication solution.
The benefits to integrating Yodel and Slack are endless, but these features can give you an idea of what is possible from the next generation of business phone communication.
Increase caller satisfaction, and save your team time with IVR.
Our Interactive Voice Response system (IVR) is designed to route your callers to the right team member, right from the start. The IVR system will intelligently route callers to relevant team members based on real-time dialogue.
Implementing an IVR system allows you to offer your callers and your team a better phone communication experience.
Yodel is the Slack phone solution with SMS text messaging capabilities.
Use your business phone number to communicate with your clients and customers. Our Slack integration allows you to send, receive, and store SMS messages in one centralized place.
Slack is just the beginning, as Yodel can integrate into tools such as Zapier, Drift, and Integromat. This helps your team get the most out of the tools you are already using.
Yodel offers features designed to save everyone time. Yodel is an intuitive phone system right from the start, making it easier than ever to make the switch.
With GDPR compliant standards, Yodel is always up to date with the latest global communication policies. Put your trust in a business phone system that keeps data secure.
With Yodel, there’s no need to give up what works for your team. If that means using hardware SIP phones, then keep them! Yodel can be linked to physical phones and integrated into Slack. Switching to Yodel doesn’t mean giving up the processes you are used to. Instead, we expand what is possible.
Yodel has been a partner to us since day 1. As our Concierge Team has scaled over the years, so has Yodel's product. They've supported us in building meaningful relationships with our Recipients, which is part of our team's mission.