Next-generation contact center features have never been more accessible than with Yodel. Handling large volumes of inbound and outbound customer communications in real time has never been easier.
A cloud-based phone system like Yodel allows you to streamline your calling workflow, giving you access to relevant customer information across tools with every incoming call. This will help you give more personalized, and efficient customer service.
Yodel’s phone solution can help you keep track of important information, and eliminate the need to take notes during calls with our voice transcription feature.
Yodel gives you access to call handling options within Pipedrive that unlock superior call handling. Keep your agents connected with the ability to collaborate on calls in real-time.
With a cloud-based phone system, you are able to automatically log important call recordings and voicemails, in an easy-to-access way.
Create a more centralized workspace by managing customer communication in one easy-to-access place. Integrating Yodel into Pipedrive makes data easier to manage, saving your team time and eliminating workflow pain points.
Yodel has been a partner to us since day 1. As our Concierge Team has scaled over the years, so has Yodel's product. They've supported us in building meaningful relationships with our Recipients, which is part of our team's mission.