Integrate Phone Calls with Discord — Yodel Phone System

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Integrate Phone Calls with **Discord — Yodel Phone System**

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Integrate Yodel Phone System with Discord

Easily integrate your phone communication into Discord with Yodel. Empower your team with a cloud-based phone system that lets you communicate how you want to. Whether you want to make and receive calls on hardware phones, smartphone devices, your computer, or tablet, you can easily do so with Yodel. The best part? No matter how you prefer to do voice communication you can stay connected to your team via Discord. With Yodel, you’ll also unlock next-generation features that will improve your phone communication.

Contact Center Features at Your Fingertips

Access next-generation features that are designed to help your team handle large volumes of inbound and outbound customer communications.

Personalized and Quick Response

Streamline your voice communication by integrating your phone system into the tools that your team loves. This will help you give more personalized, and efficient customer service.

Canned responses in Slack

Real-time Call Transcription

Call transcriptions can help you keep track of important information, and eliminates the need to take notes while on a call. Yodel’s voice transcription feature can be used to save your team time and helps improve the customer experience.

Call Forwarding and Handling

Yodel gives you access to call handling options such as call transferring, call commenting, and more within Discord that keep your agents connected with the ability to collaborate on calls in real-time.

Call Forwarding

Access Call Recordings and Voicemails

With Yodel you are able to record and store important call recordings and voicemails in an easy-to-access way.

Synchronized Data

Create a more centralized workspace by managing customer communication in one easy-to-access place. Integrating Yodel into Discord makes data easier to manage, saving your team time and eliminating unnecessary workflow pain points.

And 50+ more features available for you with Yodel

Automate Your Business Phone System

  • Intelligent Voice IVR

    Improve the caller experience by routing incoming callers based on what they are saying, ensuring they go where they should right from the start

  • Voicemail Transcriptions

    Can’t listen to a voicemail right now? That’s no problem as you can have your voicemail messages automatically transcribed, allowing you to read any voicemail messages as text

    Voicemail Transcription

  • Text Messages

    Use your business phone number to send your callers a text (SMS) message

    Text Messages

  • Canned Responses

    Easily choose from a list of customizable canned responses that you can send to your callers, even when you can’t answer their call

    Canned Responses

  • Office Hours

    Make sure your callers always know when your team is available with customizable office hours

  • International Coverage

    Working with trusted local carriers gives you access to unparalleled phone quality across the globe

Learn more about Yodel features with 14 day free trial

How to Setup Yodel with Discord

  1. Start your free trial, and create your Yodel account
  2. Head to manage.yodel.io and select “Integrations” and connect to Zapier
  3. In your Zapier account choose the actions that you would like to integrate between Discord and Yodel
  4. Customize actions to best fit your team’s workflow, or use Yodel’s premade templates

Testimonials

Jenny Encheagaray
Jenny Encheagaray
Director of Concierge, Blueboard
Christopher Supnig
Christopher Supnig
Co-founder, appointmed
Tom Winter
Tom Winter
Co-Founder, Devskiller
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Yodel has been a partner to us since day 1. As our Concierge Team has scaled over the years, so has Yodel's product. They've supported us in building meaningful relationships with our Recipients, which is part of our team's mission.

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