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A cloud-based phone system, also known as internet calling or Voice over Internet Protocol (VoIP) is a type of phone service that allows you to make phone calls over the internet. All information and data are stored securely in a cloud PBX, meaning your business doesn’t have to host servers on your property. Instead, everything is stored digitally in the cloud!
Switching from a traditional phone system to a cloud-based phone system helps you establish unified communications, easily consolidating your business phone and other software. You also can take business calls from any location with an internet connection, helping create a more flexible way to communicate. This can be done through the Yodel mobile app, desktop apps, or by integrating into software you are already using.
Cloud-based phone systems give you access to high-tech solutions, without becoming a significant overhead expense.
Optimize your phone system, and empower your team with features designed for customer support calls.
Take advantage of a cloud-based phone system, and the ability to access your business phone number wherever you and an internet connection are.
Streamline your business communication by integrating into tools you are already using.
Utilize features designed to help you prioritize your callers, differentiating yourself from your competitors.
Connect with clients, and build lasting relationships by providing a reliable and responsive point of contact.
Yodel works with trusted local carriers all over the globe in order to guarantee the best possible connection for your phone communication.
Start, pause, and end recording of live calls, and then easily access recordings to review important details.
Take advantage of voicemail transcriptions to easily read important information left in messages.
The call log lets your team conveniently search and sort through previous calls.
Customizable tags can be added to calls, which you can easily search and sort through.
With Yodel you can send your customers text messages, helping you communicate with them even when you can’t take a call.
Enhance your communications across team members by sharing caller information in one centralized address book.
Yodel gives you peace of mind, as we will alert you of any changes in quality.
Yodel’s systems comply with data protection and privacy laws, delivering high standards to our customers.
Securely store all data and information, helping ensure your callers' information is protected.
And many more! Check out our integrations for Dialogflow, QnA Maker, and take advantage of our custom webhooks!
Our free trial lets you test out Yodel systems for 14 days, with no credit card or commitment needed.
Our cloud-based system only requires a stable internet connection and a way for you to make and receive calls which can be done on a mobile device, tablet, computer, or hardware phone.