Cloud Based Call Recording Software for Business

Keep track of important information with easy to use call recording, integrated right into your phone system

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Yodel Apps on Macbook and iPhone

Trusted by thousands of companies

Doordash
Statamic
NBC Universal
Swat.io
Zeit Online
Meisterlabs

What is VoIP Call Recording?

VoIP call recording software gives you access to a secure, accessible, and easy-to-use call recording system for your business.

Traditional landline call recording typically saves the call recording to a specific device, the phone that was used for the call. Transferring the call recording between devices can be a tedious task, with the potential to lose or misplace important information.

With a cloud-based VoIP system, your call recordings are securely saved to the cloud, giving you access to the call recording across multiple devices. A VoIP call recording service helps make call recordings more accessible while remaining a highly secure system that protects your callers' important data.

Call Recording

5 Reasons to use automated call recording service in your Business

  1. Enhance Customer Experience: When you’re trying to juggle a customer call and taking down important notes, you can leave your callers with an impersonal voice experience. You can put an end to that by taking advantage of call recording, and start improving your customer service instantly. Call recording lets you focus on what your caller is saying, with the peace of mind that important information and details can be reviewed after the call.
  2. Stay Up To Date: If a team member can’t join in on a conference call, or wants to review the relevant information, call recordings can help them stay up to date. Help keep your team on the same page with easy-to-use and review call recordings.
  3. Ensure Quality: Having a high-quality voice communication workflow is something that teams are constantly trying to improve. Give yourself an advantage over your competitors by being able to analyze previous calls.
  4. Improve Training: Recording software is a great tool for your team to take advantage of for training purposes. New team members can be caught up to speed and learn from their team members as well as their own past calls.
  5. Increase Protection: Audio files are able to provide an extra layer of security and protection for your business. Having a compliant system that is able to record calls can help give your team peace of mind.
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Our Incredible Features

Get more from your voice recording software with Yodel! Our system is able to offer complimentary features that will work together with the call recording software to drastically improve your phone communication.

Voicemail Transcription

Yodel records voicemails as both audio recordings and displayed in a text format.

Voicemail Transcription
Voicemail Transcription in Slack

Interactive Voice Response IVR

Start your contact center process by routing callers based on what they are saying, instead of selecting numbers from a menu.

Interactive Voice Response IVR
Interactive Voice Response in Slack

Call Screening

Yodel is able to answer your calls and transcribe caller intent, helping your team know who is calling and why.

Text Messaging

Send your callers a text message, helping you communicate effectively with your customers.

Text Messaging
Text Messaging in Slack

Integrations Made Easy

Integrate your phone system into tools your business is already using, such as Slack, SaaS tools, CRM software, and more.

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Most Reliable Business Phone Service

A system trusted by thousands of companies to provide a high-quality, dead simple, and technologically advanced system. See why our customers love using Yodel!

How to Set Up VoIP Call Recording in Yodel

Get started with call recording in seconds with Yodel’s easy-to-use system. Our easy-to-use system will have your call recording software up in running in 5 easy steps.

  1. Get started, and sign up with Yodel
  2. Select a number from our pool, or port your existing phone number into Yodel
  3. Activate call recording for your phone number
  4. Add announcement letting your callers know that you are utilizing call recording software
  5. Easily access the recorded audio file and transcription within your Yodel call log!

Call Recording Compliance Policies

Never worry about compliance with Yodel’s system

  • Easily start, pause, and stop recordings at will
  • GDPR compliant to follow the world’s best practices on data protection and privacy
  • Encrypted calls and data helps ensure information is securely stored
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FAQs

  • Yodel Trial Basics

    Get started with a free trial today! No credit card is needed, and you can cancel at any time. This 14-day free trial is designed to let you test out how Yodel can help your small business, right from the start.

  • Getting a Yodel Business Number

    Our easy onboarding process includes receiving a Yodel phone number. With 70 different country codes to choose from, you can find a number that fits your business needs.

  • Yodel Apps

    Easily take business calls wherever you are, by connecting with the Yodel apps! Apps are available across iPhone, Android, Windows, and macOS helping you do business, wherever you are.

  • SIP Support for Hardware Phones

    If taking calls on a hardware phone works best for your team, then you’re in luck! Yodel can be connected with traditional phones, giving your team the option to take calls the way they want to.

Learn more about Yodel features with 14-day free trial

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“We had previously tried another internet-based phone system, but had a lot of problems with it, to the point we almost gave up on the idea. There were tons of issues with the main one being the phone quality, which as a phone system is crucial. We were looking for something that works, and can help to support our sales team. Yodel does exactly that, and we really rely on their ability to integrate to Slack and Salesforce. We can help customers all over the globe who just signed up for our service, without any issues or delays.”

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