Ultimate Cloud Based Call Recording Software for Business

VoIP call recording software gives you access to a secure, accessible, and easy-to-use call recording system for your business.

Traditional landline call recording typically saves the call recording to a specific device, the phone that was used for the call. Transferring the call recording between devices can be a tedious task, with the potential to lose or misplace important information.

Instead, if you take advantage of an intelligent VoIP system, you can unlock a better way to handle this important information. With an internet based phone system, aka a VoIP solution, you can take advantage of next generation features such as an intelligent business call recording.

There are two types of VoIP solutions, a cloud-based system and an on-premise system. On-premise solutions are quite costly, as they require a business to maintain expensive and bulky servers. Instead, many businesses of all sizes opt for a cloud-based solution that allows businesses to cut costs, access advanced features, and improve their business phone communication.

With a cloud-based VoIP system, your call recordings are securely saved to the cloud, giving you access to the call recording service across multiple devices. A VoIP business call recording service helps make call recordings more accessible while remaining a highly secure system that protects your callers' important data.

5 Reasons to use automated call recording service in your Business

There are so many reasons and use cases for business call recording services, but we wanted to share just a few of our favorites!

1. Enhance Customer Experience: When you’re trying to juggle a customer call and taking down important notes, you can leave your callers with an impersonal voice experience. You can put an end to that by taking advantage of call recording, and start improving your customer service instantly. Business call recording lets you focus on what your caller is saying, with the peace of mind that important information and details can be reviewed after the call.
2. Stay Up To Date: If a team member can’t join in on a conference call, or wants to review the relevant information, business call recordings can help them stay up to date. Help keep your team on the same page with easy-to-use and review call recordings.
3. Ensure Quality: Having a high-quality voice communication workflow is something that teams are constantly trying to improve. Give yourself an advantage over your competitors by being able to analyze previous calls. Take advantage of a call recording service that’s built into your existing phone.
4. Improve Training: Recording software is a great tool for your team to take advantage of for training purposes. New team members can be caught up to speed and learn from their team members as well as their own past calls.
5. Increase Protection: Audio files are able to provide an extra layer of security and protection for your business. Having a compliant system that is able to record calls can help give your team peace of mind.

A system trusted by thousands of companies to provide a high-quality, dead simple, and technologically advanced system. See why our customers love using Yodel!

How to Set Up VoIP Call Recording Software in Yodel

Get started with call recording in seconds with Yodel’s easy-to-use system. Our easy-to-use system will have your call recording software up and running in 5 easy steps.

1. Get started, and sign up with Yodel
2. Select a number from our pool, or port your existing phone number into Yodel
3. Activate call recording for your phone number
4. Add announcement letting your callers know that you are utilizing call recording software
5. Easily access the recorded audio file and transcription within your Yodel call log!

Call Recording Compliance Policies

Never worry about compliance with Yodel’s system

• Easily start, pause, and stop recordings at will
• GDPR compliant to follow the world’s best practices on data protection and privacy
• Encrypted calls and data helps ensure information is securely stored