Ultimate Automated Phone System for Business

Yodel is the easy-to-install and easy-to-use system automated phone system, giving you access to a virtual receptionist and more features that your team will love.

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Yodel Apps on Macbook and iPhone

Trusted by thousands of companies

Doordash
Statamic
NBC Universal
Swat.io
Zeit Online
Meisterlabs

Benefits of Using Yodel’s Auto-Attendant

With an auto-attendant, you’re able to have unparalleled service no matter the time of day. Effectively route calls without having your callers hear the dreaded “press 1 for sales, press 2 for marketing” message. Instead, your virtual receptionist will route incoming calls based on what they are saying in live time. Whether you’re a small business, growing team, or enterprise team, you will love these business benefits of Yodel’s automated calling system.

Yodel.io Auto Attendant

Ensure a Professional Presence

Start every customer interaction with a custom greeting message. From there, your callers will be directed through the automated calling system to reach their intended party. This helps your callers go exactly where they need to while giving your team time to effectively prepare for the incoming call.

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Effective Call Management

Put an end to your team being overwhelmed with robocallers, spam, and calls that just simply aren’t relevant. Your automated phone system will filter out unnecessary interruptions, and send relevant calls exactly where they are meant to go.

Phone Communication, How Your Team Wants it

Easily personalize the virtual receptionist according to your business needs. With Yodel, you can configure your automated phone system to work the way your team wants it to. This helps ensure an easier onboarding process and seamless day-to-day use.

Global Capabilities

Your automated calling system can help your team go global, wherever you are based. With access to international phone numbers, remote working capabilities, and a global network it has never been easier to take advantage of global opportunities.

The Most Robust Business Phone System

Unlock next-generation features your team will love, accessible in our easy-to-use system!

  • Customizable Welcome Message: Set up a customizable welcome message that will greet all of your incoming calls.

  • Discover Intent: Learn why incoming calls are being made, which can be read through live transcriptions or listened to live. The call will be automatically routed to a teammate who can already have access to basic information.

  • Voice IVR: Automatically route calls based on what they are saying, similar to how a live receptionist would route them. Eliminating the need for a “press 1 for sales, press 2 for support” system.

    Voice IVR
    Voice IVR

  • Text Messaging: Easily send an SMS message to your callers, helping you respond even if you can’t answer the incoming call.

    Text Messaging
    Text Messaging

  • Music on Hold: Set up customizable music for your callers to hear if you need to put them on hold.

  • Shared Address Book: All users will be able to add to one shared address book, and sync previously created contact lists.

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Set Up Your Automated Phone System with Yodel

How to create a Yodel.io account

  1. Create Your Trial Account And Receive A Phone Number

    Easily filter to find specific area codes and countries. With 70 different country codes to choose from, you will be able to find a number that fits your business needs.

  2. Invite Your Team Members And Assign Roles

    Designate Admin, Member, and Guest roles to help your team have access to everything they need.

  3. Customize Your Virtual Assistant

    Set up a customizable welcome message, music for while on hold, and call routing options to ensure calls go to the right team member, right from the start.

  4. Make And Receive Calls

    Take advantage of our Slack integration, or use our Web, Desktop, or Mobile apps! With plenty of options, your team can choose the system that works best for them

  5. Track And Record Calls

    Use features such as call logs, and reports to monitor your call data.

Learn more about Yodel features with 14-day free trial

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“Yodel provides the possibility for our remote team to be available via a single phone number where everyone can take calls as they come in. The phone is a very important support channel for us and Yodel provides the bridge to Slack (our communications hub). We especially rely on the voice recording of incoming calls, to quickly route calls to the correct department.”

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