With an auto-attendant, you’re able to have unparalleled service no matter the time of day. Effectively route calls without having your callers hear the dreaded “press 1 for sales, press 2 for marketing” message. Instead, your virtual receptionist will route incoming calls based on what they are saying in live time. Whether you’re a small business, growing team, or enterprise team, you will love these business benefits of Yodel’s automated calling system.
Start every customer interaction with a custom greeting message. From there, your callers will be directed through the automated calling system to reach their intended party. This helps your callers go exactly where they need to while giving your team time to effectively prepare for the incoming call.
Put an end to your team being overwhelmed with robocallers, spam, and calls that just simply aren’t relevant. Your automated phone system will filter out unnecessary interruptions, and send relevant calls exactly where they are meant to go.
Easily personalize the virtual receptionist according to your business needs. With Yodel, you can configure your automated phone system to work the way your team wants it to. This helps ensure an easier onboarding process and seamless day-to-day use.
Your automated calling system can help your team go global, wherever you are based. With access to international phone numbers, remote working capabilities, and a global network it has never been easier to take advantage of global opportunities.
Unlock next-generation features your team will love, accessible in our easy-to-use system!
Customizable Welcome Message: Set up a customizable welcome message that will greet all of your incoming calls.
Discover Intent: Learn why incoming calls are being made, which can be read through live transcriptions or listened to live. The call will be automatically routed to a teammate who can already have access to basic information.
Voice IVR: Automatically route calls based on what they are saying, similar to how a live receptionist would route them. Eliminating the need for a “press 1 for sales, press 2 for support” system.
Text Messaging: Easily send an SMS message to your callers, helping you respond even if you can’t answer the incoming call.
Music on Hold: Set up customizable music for your callers to hear if you need to put them on hold.
Shared Address Book: All users will be able to add to one shared address book, and sync previously created contact lists.
Create Your Trial Account And Receive A Phone Number
Easily filter to find specific area codes and countries. With 70 different country codes to choose from, you will be able to find a number that fits your business needs.
Invite Your Team Members And Assign Roles
Designate Admin, Member, and Guest roles to help your team have access to everything they need.
Customize Your Virtual Assistant
Set up a customizable welcome message, music for while on hold, and call routing options to ensure calls go to the right team member, right from the start.
Make And Receive Calls
Take advantage of our Slack integration, or use our Web, Desktop, or Mobile apps! With plenty of options, your team can choose the system that works best for them
Track And Record Calls
Use features such as call logs, and reports to monitor your call data.
Yodel has been a partner to us since day 1. As our Concierge Team has scaled over the years, so has Yodel's product. They've supported us in building meaningful relationships with our Recipients, which is part of our team's mission.