Take your Salesforce experience to the next level with smart integrations that can help you get even more out of your CRM software and other vital business tools.

If you've resisted prioritizing customer service, looking at these statistics might just change your mind.

Voice over Internet Protocol (VoIP) is a technology that lets users make calls over an internet connection. You may have heard it called IP telephony, internet telephony, or other alternative names. At the end of the day, terms used to describe internet based phone calls are referring to VoIP systems.

A toll-free number is a staple for many companies, and you may wonder why it exists in today's world. If you are not familiar with the benefits of a toll-free phone number, you may be wondering if it is important for your small business.

In this article, we will discuss how to set up a virtual telephone number that actually works for you.

Entrepreneurs will rarely mention the great customer service that a business-to-business (B2B) provides, but they do mention how fast their problem was solved.