Knowledge

5 Reasons Your Business Needs a Hosted IVR Solution
knowledge

5 Reasons Your Business Needs a Hosted IVR Solution

Most of us have interacted with an IVR system at one point in our buyer journey. If you’ve called a company and were asked to press or say ‘1 for product information’, for example, that was an IVR interaction.

Partners

6 min read
How a virtual phone system can help you work from anywhere
knowledge

How a virtual phone system can help you work from anywhere

Enable flexible working without having to sacrifice customer service or personal boundaries when you adopt a virtual phone system.

Olivia Maier

21 min read
What is a Cloud Phone System?
knowledge

What is a Cloud Phone System?

The VoIP world can come with a lot of new terms for businesses, but we are here to make it easy to understand.

Olivia Maier

8 min read
What are the features of a virtual phone system?
knowledge

What are the features of a virtual phone system?

Whether you are a virtual phone pro, or have only recently been introduced to the concept, we wanted to share with you information on what features your provider should be offering.

Clarisa Abalasei

7 min read
What to Look for in a Business Phone System
knowledge

What to Look for in a Business Phone System

Let us break down the essentials of a small business phone system so that your business can find the perfect solution for your team.

Olivia Maier

26 min read
What is a phone system for a small business, exactly?
knowledge

What is a phone system for a small business, exactly?

Let us break down the essentials of a small business phone system so that your business can find the perfect solution for your team.

Olivia Maier

26 min read
How VoIP Can Help You Grow Your Small Business
knowledge

How VoIP Can Help You Grow Your Small Business

If you're running a small business, you know that every penny counts. That's why you need to check out VoIP, the affordable and convenient way to make calls.

Olivia Maier

32 min read
Leverage VoIP to Grow Your Business in 2022
knowledge

Leverage VoIP to Grow Your Business in 2022

With an intelligent phone system on your side, your business can see incredible benefits.

Olivia Maier

10 min read
Get a Local Phone Number for Your Growing Business
knowledge

Get a Local Phone Number for Your Growing Business

With a local phone number, your team can be better equipped to grow!

Olivia Maier

10 min read
What Is An Office Phone System and Why You Need One in 2022?
knowledge

What Is An Office Phone System and Why You Need One in 2022?

We are here to make sure that your office, whether you are located in a physical office or working remotely, is equipped with the proper business phone system.

Olivia Maier

12 min read
Choosing Best Live Chat Software for Your Business
knowledge

Choosing Best Live Chat Software for Your Business

Customers nowadays demand convenience and accessibility when it comes to dealing with businesses. If you want to keep them satisfied, you must ensure that they can easily reach your services whenever they need or want to. In this digital age, a live chat app is one of the essential tools that a business must have. It provides you with a platform to communicate with your customers in real-time to offer support instantaneously.

Partners

11 min read
Call Routing: What is it & How Does it Work?
knowledge

Call Routing: What is it & How Does it Work?

When a customer call is routed effectively, it is a great day for everyone involved. It helps your customer get accurate and effective information or assistance quickly, it saves your team members time, and it creates a seamless communication experience.

Olivia Maier

12 min read

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