Twilio and Yodel have one thing in common: both companies are working towards building the communication of the future! This is why Yodel picked Twilio as one of our partners to build our product on. Yodel’s Co-Founder and CEO Mike Heininger and Co-Founder and CTO Mario Uher were invited to join their event “Twilio Engage” in Berlin, Germany.
Twilio Engage is a one-day event for developers, product managers, technologists, and digital innovators that brings the community together to share, learn and code the future of communication. The Twilio Engage Roadshow makes stops all over the world map, including Washington, DC, Silicon Valley, CA, Los Angeles, CA, Seattle, WA, Boston, MA, Singapore, Sydney, London, and Berlin.
“We are on a mission to bring a community together to share, learn and code the future of communications. At this event the best and brightest people will come together for discussions on how to build innovative customer engagement experiences with APIs.” — Twilio Engage
The event was split into two parts: A hands-on class for developers to learn all things concerning Twilio, called the Superclass, which Yodel’s CTO & Co-Founder Mario Uher attended and was #1 on the leadership board and, therefore, won the TwilioQuest. Congrats Mario!! 🎉 He was crowned the king of the heroes at the superclass, as you can see below:
Superheroes of SuperClass Berlin assemble! #SuperClassBerlin #EngageBerlin pic.twitter.com/2PwkUFlZlX— twilio (@twilio) April 26, 2018
The second part was the Engage session. Twilio’s COO George Hu talked about the importance of the voice ecosystem and leading businesses are sharing their experience on using emerging channels, AI, and customized journeys to engage customers.
That’s right up Yodel’s alley! And who would have been a better fit than Yodel’s CEO & Co-Founder Mike Heininger to be a speaker on how Yodel is an international leading business that builds its product on Twilio.
Head of Partnership Europe, Simon West, tweeted live about Mike on stage:
@mikeseeh from @yodeltalk sharing how they use #Twilio to enhance conversations at #TwilioEngage Berlin pic.twitter.com/EucXEI0wBA— Simon West (@swests) April 26, 2018
Mike was also part of the panel discussion about customer conversations.
Customer conversations led by @christina_kopka. Speaking with @yodeltalk, @CrossEngage and @virtualQapp #TwilioEngage Berlin pic.twitter.com/up7Y1gvjlZ— Simon West (@swests) April 26, 2018
It was great to receive lots of input about where Twilio is heading and how it can enrich Yodel and vice versa.
Twilio’s Simon West about Yodel: “Customer engagement is absolutely vital to a company’s success in today’s digital world. Yodel.io provides startups and small businesses with innovative communications solutions that allow them to deliver the best possible experience for their customers. Twilio is proud to partner with Yodel to power this experience built on our market-leading Programmable Communications Cloud.”
YodelTalk was recently named a Cool Vendor in Unified Communications and Collaboration by Gartner. You can read up more on this on our Yodel Blog: YodelTalk named a Cool Vendor in Unified Communications and Collaboration by Gartner