Using Yodel Phone System to Work from Home

Empower flexible working with your business phone system
Olivia Maier

Olivia Maier

3 min read

Working from home has grown in popularity throughout the COVID-19 pandemic, and it likely isn’t going anywhere. Remote working is able to give teams increased flexibility, reduced costs, and improved work life balance. In fact, according to a Growmotely study 97% of employees don’t want to return to the office full time following the pandemic.

While remote working has grown in popularity, it isn’t without its own set of challenges. In fact, the challenges faced by remote workers are sometimes quite different from the challenges they may have been facing in a traditional working environment.

The State of Remote Work survey from Buffer and AngelList is an annual report that is always able to shed some light on some of the most common struggles remote workers face. A few of the most common things that were identified by remote workers as their biggest struggles were:

  • Difficulties with collaboration and communication, which was chosen by 20% of respondents
  • Not being able to unplug, which was chosen by 18% of respondents
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This sadly is seen across other studies, with many remote workers having difficulty staying connected with their teams, as well as finding a way to separate the work from home. These challenges are best addressed by teams who are given the right tools to take them on. These include intangible tools given to team members by management staff to help foster teamwork and collaboration. However, smart investments in business software and tools can also help teams face these challenges.

How Yodel can Help

Yodel is a VoIP system that is designed with remote teams in mind. A VoIP system is an internet based phone service that is able to offer increased flexibility compared to a traditional phone system for its users.

With Yodel your team can be better equipped to facilitate collaboration, and offer improved internal and external communication. This is done through a variety of features that can be customized to best fit your team. For example, imagine your team is constantly having the challenge of trying to get incoming calls to the right people when everyone is working remotely. With Yodel you can take advantage of Ring Groups which will direct the calls to the appropriate customized group, such as your Sales team. If your phone communication suffers from issues with information silos, that is an easy fix as Yodel creates a shared log with call recordings, call transcriptions, and more.

Remote working should improve the work experience instead of adding new challenges for your team to address. By using the Yodel phone system you can be better equipped to successfully work from home.

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