Yodel now offers inbound SMS. This means that you can receive text messages on your Yodel number and they will be displayed in your dedicated phone channel.
Yodel displays incoming text messages in the channel.
All incoming SMS will be shown in your standard channel. Yodel tells you when and who texts you. If you have a number saved in your contacts, the name will appear, otherwise, the phone number will be displayed as the sender. In case you blocked a number in your contact list, the number will not be able to text you either.
This feature is especially helpful for every team that needs to verify sign-ups via SMS confirmation.
Please be aware that this feature is not supported by all Yodel numbers, due to the limitations of some countries. If you want to know whether or not your number can receive text messages, please contact our support team.
If you work with virtual clients, I’m guessing at one point or another you have found yourself …
Create a custom response to react to a callers requests in real-time!