Having to decide between virtual phone number providers can seem like a complicated process. The best systems are able to fit your business goals, but it can sometimes be hard to distinguish between providers when you’re just looking at a website. That’s why we wanted to give you a few things to consider so you can confidently find an answer to the question “who is the best virtual phone number provider for MY business?”
When you’re looking for a business phone solution, you should start by identifying the capabilities and features that you wouldn’t want to live without. It can be as simple as having a unique business phone number, or as technological as having automatic call transcriptions. It can be helpful to begin by looking at your current system, and noting all of the features you love. Then over the next few phone interactions you have, write down where you think the process could be improved. Then when you are looking at virtual phone number providers you can identify the features that will help improve your phone experience. Once you have those two lists defined, you can look through features and functionality pages to find a system that offers what you are looking for.
How does your team like to handle phone communication? Some teams prefer hardware phones, software integrations, or mobile options. There is no right or wrong answer, instead you need to identify what would work best for YOUR team and business. You should determine your business style both in how you like to make calls, and how your team likes to adopt software in general. Do they like highly technical and customizable systems, or do they prefer a more intuitive system? Taking the time to talk this over with the team member who will be using the virtual phone system the most can help you avoid a frustrating onboarding process in the future.
With many systems offering similar baseline features, it can be helpful to see where there is added value with different providers. This added value could come in a couple different forms, such as ebooks, a blog, webinars, live onboarding and training, etc. Identifying which of these value added options your team may take advantage of can help you further narrow down your list of potential providers.
Try Before You Buy
The best virtual phone number providers will be offering a free trial for your team to take advantage of. Yodel goes as far as to offer a free trial with no credit card needed to get started. This can help you test out a system to determine if it is the right fit for your team and business needs. Don’t settle for a system that doesn’t give you the chance to test it out before you commit.
With options for number porting, local, international, and toll-free numbers, you are able to find the perfect virtual phone number for your business. You can get started with a 14 day free trial, during which you can access your virtual phone number as well as a suite of robust features.
Grasshopper can give you access to a toll-free, vanity, or local phone number. They are able to port your existing business phone number, if you’d like to keep the number you are already using. You can get started today with a free 7 day trail.
If you are already taking advantage of Google apps, Google voice might be a good fit. While Google Voice doesn’t come with many standard VoIP features, the convenience of connecting it to your other Google apps may be worth it.
CallHippo is able to offer a wide range of international virtua phone number options. This gives your business access to the benefits of international numbers such as increased accessibility for your international customers.
Aircall is able to give your team access to a 7 day free trial, during which you can access an international, local, or toll-free number. You can additionally port your existing phone number into the Aircall system.
We are happy to be the best virtual phone system for the thousands of companies who are proudly using Yodel. We are able to provide the functionalities that businesses both want and need in order to provide top tier phone communication for their customers. Yodel is easily adapted to fit any business style, whether your team takes advantage of remote work, a hybrid option, or are fully in person. We also provide the resources our customers need to excel with their business phone system, starting during our free trial and continuing throughout your usage of Yodel. Do you think that Yodel might be the best virtual phone system for you? Get started with a free trial today to test it out!
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