When choosing a business telephone system, the first decision you have to make is what type of service you want, and where and how much equipment you need. Where you want to host the devices, whether on-premise or in the cloud, is another matter to take into consideration.
Unlike traditional telephone services, which use a fixed network, VoIP services use the internet to establish a telephone connection. Instead of copper cables, a VoIP phone system uses the same internet connection that your company already uses. The cost of installing such a system is lower compared to on-premise solutions, and the cost of setting it up in your home or office is much lower than setting up a landline system.
As you might’ve already guessed, VoIP is a technology that enables you and your team to make phone calls over the internet, instead of traditional telephone networks.
VoIP systems provide all the same functionalities as a traditional analog phone system, but they differ in the way those functionalities are provided. A VoIP phone will take analog voice signals and convert them into digital signals. Those digital signals are then sent as data over the internet, as opposed to traditional phone lines and networks. Easy as that!
Before we explain how to set up a VOIP system for your business office or WFH office, let’s consider the following decision factor: Do you have a good internet connection? Optimal internet specifications (bandwidth, speed, etc.) will ensure that your phone system makes a seamless transition to a VoIP provider.
In addition, a VoIP PBX is easier to set up and operate than a conventional PBX. By leveraging the SIP capabilities, you can even keep the PBX setup and add the VoIP on top. This allows you to use all the analog phones you are currently using, saving you the cost of a new VoIP phone. The fact that you can use a VoIP telephone service without additional hardware is a huge bonus.
Another advantage of using a VoIP service is that you can share a phone number with all your teammates. For example, if a field worker is working and a call comes from your main phone number, it is a good idea to share this business number.
A VoIP system can give you access to international area codes, support countless languages, and enable a global workforce. Having a virtual phone number with international area codes makes it easier for new markets to find and communicate with your business.
If your business is ready to switch to VoIP telephony, the above factors should be taken into consideration. Now that you know what VoIP is, let’s discuss how to start setting up a VoIP system. If you have the necessary hardware, if any, then it is time to start implementing your new telephone system.
Although there is a lot of technical terminologies, it is quite easy to set up a VoIP phone system in your office. Once you have signed up to Yodel, that’s it! Everything is enabled and you can start making and receiving calls.
Once everything is configured in the Yodel management manage platform, you can connect your normal smartphone to use the service via Yodel apps as well. While other VoIP services only work with computers or specialized VoIP telephones, the Yodel services allow the use of a smartphone connected to the internet. It works just as well as a traditional landline phone, or even better, smartphones work in sync with your Yodel desktop app account.
If you need or want an office phone, opt for a VoIP system that offers you everything a traditional landline system can do. If you are leading a team remotely and everyone needs a central telephone line, VoIP can be a smart choice. Don’t forget that many businesses use VoIP systems together with their CRM, in order to maximise their potential customer base. VoIP business telephony systems are cheaper than fixed telephones because they use an existing Internet connection rather than a separate hardware system.