As a business, you are probably always searching for ways you can improve your relationships with them. With Customer Relationship Management (CRM) software, you’re able to organize, automate, and synchronize customer interactions in order to better analyze and improve customer relationships. CRM software has grown in popularity, and it’s no wonder when it can lead to benefits such as:
But, what if we told you that you could gain even more out of the platform you are currently using? Leveraging your CRM solution with smart integrations can instantly lead to big business benefits.
When it comes to CRM solutions, Salesforce has been described as “the CRM solution to beat.” Salesforce describes itself as “one integrated CRM platform that gives all your departments- including marketing, sales, commerce, and service- a single, shared view of every customer.” It is no wonder that over 150,000 companies use Salesforce as their CRM platform of choice.
One of the things Yodel loves about Salesforce is its mission to build meaningful relationships with its customers. As Salesforce so accurately puts it, “Businesses succeed when they create meaningful connections.” We firmly believe in the power of customer relationships, which is why we are committed to giving our users access to a business phone system that promotes meaningful communication and connections.
One way that we are able to do that is through our Salesforce integration. Think about it, your CRM platform is a central part of your business activities. Integrating other tools such as your phone system into your CRM platform just makes sense, and can lead to its own unique benefits. Some of those benefits include:
When it comes to Yodel and Salesforce, it really is a match made in heaven. You’re able to better leverage your sales cycle with a robust set of communication features, in an increasingly accessible way. By integrating Yodel into Salesforce, your team will be able to make calls in Salesforce, better prepare for inbound calls, organize call and customer data, and reduce call distractions. This makes it easy to get more from the tools you already love to use.
Yodel isn’t the only tool that it makes sense to integrate into your CRM software. If you’re looking to better leverage Salesforce, then consider looking at what other tools you are currently using or looking to adopt. Many could be compatible with Salesforce, and could help you see even more benefits through integrations!