Are VoIP Calling Softwares Safe?

Security and privacy are a must for a business phone system, but how do VoIP systems stack up?

Olivia Maier

· 2 min read

When you are looking for a business phone system, one of the top priorities should be ensuring a secure and safe channel of communication. That’s why Yodel makes a commitment to data security and privacy.

Data Security

With next-generation features available such as voicemail transcription, call transcription, call tagging, and caller reports you want to make sure that your information is protected. That is why Yodel utilizes encrypted calls, so that all data and information is securely stored.

We also have made a commitment to comply with EU laws on data protection and privacy. GDPR standards are some of the most stringent in the world, with the goal of protecting both consumers and businesses. That made it an easy decision for us to provide GDPR compliant services such as Call Recording

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Businesses should never feel uncomfortable working with B2B services, especially something as integral to business success as a phone system. Yodel makes a commitment to all customers to not only respect your business but to never put your business in an uncomfortable position when asking for information.

Yodel has some fundamental principles that are critically important to us. To read the full extent of our commitment to privacy, read our Privacy Policy

Fundamental Principles:

  • We won’t ask for your personal information unless we truly need it
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights
  • We don’t store personal information on our servers unless required for the on-going operation of one of our service


Yodel’s commitment to a safe business VoIP solution can be seen through our transparency. By making our privacy policy easily accessible and easy to understand we hope that our customers feel confident in their choice to trust Yodel. Other policies such as our Terms of Service can also always be accessible through our website.

In the end…

Your VoIP solution is only as safe as the services that your provider is able to offer. Yodel is able to give you peace of mind with data security, privacy, and transparency policies in place.
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